Privacy Policy

Personal Information

When you use Sports Venue Guides, we may collect personal information that you voluntarily provide, including:

• Name and email address when you create an account
• Profile information and preferences
• Reviews and ratings you submit
• Messages and communications you send us

Usage Information

We automatically collect information about how you use our website, including:

• Pages you visit and time spent on our site
• Search queries and venue preferences
• Device information (browser type, operating system)
• IP address and location data

We use the information we collect to:

• Provide and improve our venue guide services
• Personalize your experience and recommendations
• Send you updates about venues and travel information
• Respond to your questions and customer support requests
• Analyze website usage and improve our content
• Prevent fraud and ensure website security
• Comply with legal obligations

We do not sell or rent your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our website
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Consent: When you explicitly agree to share information

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication requirements
• Secure hosting infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to enhance your experience. These include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertising

You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate or incomplete information
• Delete: Request deletion of your personal data
• Restrict: Limit how we process your information
• Portability: Receive your data in a portable format
• Object: Opt out of certain types of processing

To exercise these rights, please contact us at privacy@sportsvenueguides.com.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Until you delete your account
• Reviews and ratings: Indefinitely unless you request deletion
• Usage data: Up to 2 years for analytics purposes
• Support communications: Up to 3 years

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our homepage

Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: